FAQs

Shopping Information

Delivery time

After you successfully pay and place an order, we will ship the goods within 48 hours and provide queryable logistics information.

About size issues

All product details pages have specific product size charts and corresponding size recommendations. You can go to the product details page to learn more.

Arrival time

We will ship your goods within 48 hours after you successfully pay and place an order. It is expected to arrive at your side in about 15 working days.

What material is the product made of?

All product details pages have specific product material introductions. You can go to the product details page to learn more.

After-sales issues

We promise that you can return or exchange the product within 30 days from the delivery date.

How to return or exchange?

If you find that the product has quality problems within 30 days of receiving the product, you can contact our customer service staff, and the customer service staff will provide you with return and exchange services based on the information you provide.

Shopping Information

Delivery charges for orders from the Online Shop?

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How long will delivery take?

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What exactly happens after ordering?

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Do I receive an invoice for my order?

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Tellus ridicdiam eleifend id ullamcorper?

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Payment Infomation

When the order payment is taken of my bank account?

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What is wishlist?

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What should I do if I receive a damaged or wrong product?

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Can I change or cancel my order?

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What is "package tracking" in my orders?

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